Before any work is undertaken, TPL conduct a business analysis exercise to determine exactly what is needed at your company. This will identify the scope of works, allow us to cost your project accurately and enable us to deliver project documentation which sets out all works, activities and requirements on both sides.

The Technology Partners Project Charter is our method of mapping the business journey and thus providing a clear and precise document for all parties involved. The Charter maps the implementation process from the underlying objectives through to delivery.

We make clear the deliverables and milestones as well as the potential risks to the project. Everything is laid out in black and white to make you feel at ease, in control and involved in the implementation of your solution.

The business analysis stage will determine the type of implementation you require. Broadly speaking, there are two types of implementation:

(a) A template-based, rapid delivery implementation(b) Bespoke, development based implementation

Rapid delivery

For businesses with a fairly standard set up requirements, TPL can deliver a rapid implementation using configurations ‘out of the box’. It is a great starting point for SMEs to get up and running quickly, learn the systems and consider what further integration or functionality is needed. Depending on the business analysis it may include:

• A pre-confured set up
• Data migration
• Stock or inventory imports
• Training

Technology Partner Ltd are experts at integrating software systems so that your business has all it’s software connected. We deliver both Sage200 integration and or Dynamics 365. Disconnected systems hold companies back by slowing down processes as staff navigate from one system to another, often having to enter data each time, for each system. By integrating software, you’ll see immediate benefits.

Microsoft solutions are designed to work together. This means it is getting quicker and easier to integrate different software tools. For example, you can use Microsoft Dynamis with Office 365 or gain insights by using the Power Platform to pull out and interpret data from Microsoft Business Central.

Talk to us today about how the Microsoft suite of products can be integrated to benefit your business.

Call us now on 0845 644 8770 to find our more or email us today

Do you have existing specific software that’s essential for running your business? Do you have specific needs requiring add-on solutions for your sector or operational necessities?

If so, you may need to integrate custom software into your Dynamics 365 implementation. Through our business analysis stage and the scope of works documentation we’ll identify how to integrate your custom software with Dynamics 365 and also advise you if there are particular add-ons you may benefit from.

You can explore the various add-on solutions from the AppSource pages at Microsoft.

Go to AppSource

---

Call us now on 0845 644 8770 to find our more or email us today

Technology Partners have experienced staff with 20+ years working with ERP, CRM and business software systems. We have implemented and supported these systems for hundreds of UK SME’s and many mid to large enterprises and subsidiaries of the larger multinationals in a group-wide environment both in the UK and internationally.

Depending on the nature of the solution and complexity, flexible training packages can be agreed in advance. Training can be carried out via web, at our office in Slough or at your location. The training is specific to your solution and staffing structure.

We also provide standard classroom and web-based training on all modules and add-ons, this more applicable for new members of staff, or members who need top-up training. Go Sage training page

Our support team is manned by senior consultants who investigate and provide solutions to all reported software problems and respond to general software questions and enquiries for both Sage 200 & Dynamics 365. This service is available between the hours of 9am and 5.30pm excluding weekends and UK public holidays and can be contacted via telephone, email or fax. Out-of-hours’ support is available at an extra cost and can be organized through your account manager to cover for staff shortages, weekend work and for overseas offices to cater for time differences.

The support team uses Dynamics 365 Sage CRM call logging system to log all calls, allowing them to maintain total control on all incoming calls via phone or web. The support team also has direct internet access to all our client sites worldwide using our support software tool Team Viewer or GoToMyPC.

Annual system audits are carried out to ensure that all clients are using the appropriate version of the software and are using it correctly so that they are getting optimum usage from the system thereby giving them maximum return on their investment.

The Technology Partners Managed Telephone/Remote Support Contract is broken down into 30-minute segments. You use this time for whatever you require, so either support related items and/or if you require consultancy on items like training, reporting or document design.